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What technical support is included?

April 26, 2017included technical support

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What technical support is included?

2 Answers

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bepress offers unlimited technical support for Digital Commons licensees by phone and email. In most cases we can resolve your request (e.g. make a change to your site, add a new paper series, or customize your journal’s peer-review process) the day you contact us.

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Microsoft technical support is not included. Faculty and staff needing technical support should contact the computer center HelpDesk (phone: 348-HELP; e-mail: Help.Desk@ua.edu; Web: helpdesk.ua.edu) or their local computer support staff. Faculty and staff taking part in the home use clause of the agreement are responsible for their own installation.