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What technical support does the Video Portal offer to ANJ members?

April 26, 2017anj members Offer portal technical support video

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What technical support does the Video Portal offer to ANJ members?

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Technical Support: • Verizon Access New Jersey Video Portal provides support to all ANJ members with a single point-of-contact. • Video Portal staff can be reached online, via video number, or via phone M-F 8:30 AM to 5 PM at (973) 497-9765. • Video Portal maintains 24 hour video test numbers at first come basis. • Access New Jersey Video Portal maintains the ANJ Community website to assist ANJ members. • The Access New Jersey website maintains a list of ANJ members and with an ANJ member password users can retrieve ANJ member contact information and manage their own account information online. • The Video Portal deploys the Polycom Global Management System to troubleshoot and assist ANJ members See our FAQ section and our Technical Appendix for more explanations of terms an additional help.