What technical support and technology services are provided to students?
The IT Group HelpDesk provides students with technical support for: • issues with connecting to the campus wired and wireless networks • installing and configuring the KSC version of McAfee anti-virus • installing and configuring the required Cisco Clean Access (CCA) agent • using the online student portal MyKSC • using the online course service BlackBoard • telephone and voice mail services • media and cable television services