What tape drives is BackupAssist compatible with?
BackupAssist is compatible with any standalone tape drive supported under Windows (2000, XP, 2003) that functions with Windows Backup , NTBackup (Start Menu > Run > NTBackup). It is only autoloaders and tape libraries that we do not support. If you find that both BackupAssist and NTbackup cannot communicate with your tape drive you should first ensure that no additional third party backup software products are installed on your system. We’ve found that certain other backup software products can overwrite the drivers for your tape drive device when first installed. Even when these programs are removed from the system, the drivers may still remain. BackupAssist and NTBackup utilize the Windows drivers for communication with your tape drive. You need to ensure that the Windows drivers are installed for your tape drive device in order for BackupAssist to be able to communicate with it.