What support will be provided at 3rd level e.g. it doesn work properly but all our diagnosis shows everything to be working fine?
Telephone and email support is available from 9.00am to 5.00pm from Monday to Friday. If any malfunction is due to a coding error etc we can usually turn around diagnosed fixes by the start of business on the next day after it is reported. All our products undergo a complete QA process during development, a copy of the company’s Quality Plan can be made available on request. More specific queries are dealt with in the e-Office Safety knowledgebase found in the e-Office Safety manual. Alternatively call 08700 46 24 50, fax 08700 46 24 51 or email support@e-officesafety.com with your query.
Telephone and email support is available from 9.00am to 5.00pm from Monday to Friday. If any malfunction is due to a coding error etc we can usually turn around diagnosed fixes by the start of business on the next day after it is reported. All our products undergo a complete QA process during development, a copy of the company’s Quality Plan can be made available on request. More specific queries are dealt with in the e-Office Safety knowledgebase found in the e-Office Safety manual. Alternatively call 00 44 1344 382 577, fax 08700 46 24 51 or email info@e-officesafety.com with your query.
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