What support services are provided under the franchise agreement?
A. BIHM is committed to ensuring the success of every franchised centre in its network. In addition to extensive training, operating manuals, instructional material and various guides, BIHM also provides its franchisees with complete business solutions to help manage their accounting, information technology and human resource needs. Considerable support is provided during the crucial start-up phase of operation from site evaluation to marketing and advertising. Franchisees will also benefit from regular visits by the BIHM franchise team who will assist in business planning, annual projections, quality control, operational issues, record keeping, and staff evaluation. Q. Can the franchisee set his/her own course fees for the franchised centre? A. Yes, the franchisee can set his/her own fees structure based on prevailing market sentiments and approval from the BIHM franchise team. Q. Does BIHM provide training to assist the franchise set-up? A. Yes, the franchise owner and key employees
