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What support options are available with the Exchanger XML Editor?

April 26, 2017editor exchanger Options support XML

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What support options are available with the Exchanger XML Editor?

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Support is currently available to all customers who have signed up for our maintenance agreement. Simply email us. We endeavor to respond to all support queries within 24 hours. To assist us in dealing with your query please include the following information: • Version of Exchanger XML Editor being used; • Platform that you are running the Exchanger XML Editor on; • A brief description of the problem you have encountered. Other forms of support that we offer free of charge to all customers and evaluation users are our User Forum, Online help or our comprehensive document library which contains detailed documentation and video demonstrations.