What support does SpecCall.CA provide for the Residential ADSL High-speed service?
The Residential ADSL High-speed Service offers technical support for installations on stand-alone computers running Windows Operating Systems. SpecCall.CA Customer Support offers technical support for: – The connection software provided on the SpecCall.CA ADSL software CD – DSL modem purchased or rented from SpecCall.CA (if applicable) – The connection from the telephone line jack to the ADSL modem and from the ADSL modem to one computer in a stand-alone configuration. SpecCall.CA Customer Support does not offer technical support for: – 3rd party plug-in for Netscape™ Communicator or Microsoft™ Internet Explorer – Network card configurations if the Network card is not properly recognized by the operating system – System conflicts with hardware or drivers (e.g. IRQ, video card) – Software applications provided by third parties (e.g. ICQ) – Home networks Personal servers, e.g.: Web servers, FTP servers, gateway servers, etc.