What support alternatives does Zoomify offer?
Zoomify is committed to delivering high-quality product support to ensure maximum customer productivity and satisfaction. Accordingly, Zoomify provides complementary installation, ‘getting started’, and general technical support for customers making use of the features and functionality of Zoomify products. Customers our encouraged to submit support questions and reports of possible bugs to our support team. Zoomify Enterprise customers additionally receive priority phone support and account management – free upgrades for the year following product purchase. Zoomify is currently investigating providing a dedicated forum for customers to post questions, receive answers, and share information. Additionally, extended support options such as paid assistance for customers requiring more involved developer support, are under consideration. Your input is welcomed. Zoomify support policies are subject to change over time without notice.
