What steps should be taken when the Pro Server Service is unable to be initialised on an NT server?
Ensure that the server has permission to access the product and data directories. Directories on NTFS volumes can have a variety of file access permissions. By default the server is set up as a standard system account. If this account does not have sufficient access privileges then you must either create a new account for the server, or else change the server’s login account to an existing user account which does have suitable rights. This procedure is described in the manual. As a general rule ensure that the person trying to start the service has Administrator privileges on the NT box. Ensure that the ServerAddress setting in qawserve.ini is valid and that a valid port has been selected and is not being used by another process.