What steps has Vanguard Charitable taken to protect my donor-advised account information?
A. The privacy and security of your donor-advised account information are very important to Vanguard Charitable. To protect your information, we have built our website using the following security features: Only you (or, with your permission, an authorized program representative) can change your password. Once you have logged on, you have the ability to change your password at any time. You will need to contact us at 888-383-4483 to change your user ID, which adds an extra layer of security. The log in process uses 128-bit encryption and Secure Sockets Layer (SSL) version 2.0 protocol. These technologies provide a high level of security and privacy when you access your program account information. Your program account has built-in timers that terminate your access after a certain period of inactivity.
