What steps has TechSoup taken to protect me?
TechSoup has contacted the small percentage of its members that, based on Convio’s records, had a password set to manage their email subscriptions. We have also posted notices on our Web site and blog, and continue to work closely with Convio to respond to this incident. TechSoup recommends that if you use the email address and password on any other accounts (for example, banking, PayPal, Amazon, Web-based email, etc.), you change your password on those accounts. All email subscribers should pay careful attention to “phishing” emails you may receive requesting personal and financial information, even if it appears to be from TechSoup. If you have any additional questions, you may also visit Convio’s site, http://www.convio.com/onlinesecurity, or contact Convio’s Security Hotline at 1-800-501-8193. You may also contact TechSoup’s Customer Service team at customerservice@techsoup.org or 1-800-659-3579, extension 700. TechSoup Stock Customer Service is available Monday-Friday, from 8 a.m.
TechSoup has contacted the small percentage of its members that, based on Convio’s records, had a password set to manage their email subscriptions. We have also posted notices on our Web site and blog, and continue to work closely with Convio to respond to this incident. TechSoup recommends that if you use the email address and password on any other accounts (for example, banking, PayPal, Amazon, Web-based email, etc.), you change your password on those accounts. All email subscribers should pay careful attention to “phishing†emails you may receive requesting personal and financial information, even if it appears to be from TechSoup. If you have any additional questions, you may also visit Convio’s site, http://www.convio.com/onlinesecurity, or contact Convio’s Security Hotline at 1-800-501-8193. You may also contact TechSoup’s Customer Service team at customerservice@techsoup.org or 1-800-659-3579, extension 700. TechSoup Stock Customer Service is available Monday-Friday, from 8
