What steps does eHarmony take to ensure the safety and security of its subscribers?
eHarmony has many features that allow members to anonymously communicate online with potential matches and each member’s privacy is preserved until such time as he or she is comfortable sharing personal contact information with a potential match. We also provide extensive and careful guidance to our users about proceeding safely and wisely when they begin direct contact with a potential match, and eHarmony has a dedicated team of Customer Relations experts to handle member complaints related to user safety. We remind everyone to follow safety guidelines when meeting someone new, whether through our service or by any other means. eHarmony also offers two premium services, Secure Call and Rely ID, to further promote the safety of members. Click here for a comprehensive list of safety tips.
