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What steps are taken to help ensure the quality of the refurbishers that participate in this programme?

April 26, 2017ensure help participate Programme quality refurbishers steps

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What steps are taken to help ensure the quality of the refurbishers that participate in this programme?

1 Answer

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10 Posted

A. Microsoft works to confirm the validity of applications before granting a refurbisher the status of Community MAR. All Community MARs must submit monthly reports to Microsoft about the computers they supply through the programme, and all Community MARs are subject to audit. In addition, Microsoft will investigate any complaint received about a Community MAR. Microsoft has the option to withdraw a Community MAR’s status at any time.