What steps are involved when ordering a customized wood project?
After contacting Balance Works, you will discuss your project directly with a craftsman via email or phone call to clarify and reach a mutual understanding of the project. After the project agreement, an estimate will be given to you. If the estimate seems agreeable, the project will be further scrutinized and Balance Works will send a written quote. The written quote will also contain a completion date** and an invoice number (which is your identification tag). When communicating with Balance Works, always include your “tag number” to clearly communicate the exact project involved. Upon your approval of the written quote, you will send a 50% deposit to our mailing address below. Upon receipt of your down payment, the assigned craftsman will begin your project. Any additional changes to the written, approved quote must be agreed upon by both you (the client) and the Balance Works craftsman.
