What steps are important in developing a successful training strategy for a telemedicine program?
The following steps should be considered in developing and implementing a training strategy: • Determine who needs to be trained. • Determine what the training content should be and the depth of training that each staff member or clinical department requires. • Determine how to provide the training. Most programs use a combination of training modalities to train staff in acquiring the skills necessary for telemedicine service delivery. When choosing among different training modalities, the training strategy should take into account the knowledge base of staff to be trained, training available in the area, and the budget for training. • Assure that each staff member has learned the information to the level necessary to perform the tasks associate with the job. • Evaluate training results and restructure as necessary.
