What steps are being taken to ensure the privacy and security of my account information?
CIGNA takes safeguarding the privacy and security of your account information very seriously. To that end, CIGNA’s Web services have been built following strict security best practices that include: • A CIGNA Web service to your company, it is only available to those who are authorized by an employer to use the service. • Services are secured behind a firewall with monitoring of unauthorized access attempts. Evidence of inappropriate use is investigated. • Your selected password must be between 6 and 12 characters with at least one number and one letter. Passwords must be unique from your name and any prior passwords used. • CIGNA’s Web Services provide users with capabilities to perform password changes. For the continued protection of your account, we encourage you to use this facility on a periodic basis. • CIGNA uses the most secure version of communications available for your protection. Only browsers that support Secure Socket Layer (SSL) and 128-bit encryption (also known as dom
