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What state agency helps consumers make complaints?

April 26, 2017agency complaints Consumers HELPS State

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What state agency helps consumers make complaints?

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The Office of Consumer Affairs and Business Regulation serves as an informational resource to consumers throughout the Commonwealth. The office can assist consumers with their inquiries and direct them to the appropriate resources. The office can be reached at (617) 973-8787. In addition, the Attorney’s General Consumer Protection Bureau receives, processes, and mediates citizen complaints. To file a complaint, obtain a form directly from the office. There are several regional offices; call 617-727-8400 for the nearest location.