What standards are expected of approved scheme operators?
Approved scheme operators have to prove to the TrustMark Board that they have a demonstrated commitment to raising standards in the industry. You must be able to show that you can manage the scheme impartially, with no commercial conflicts of interest or anything that might jeopardise consumer confidence. You must also have the financial strength and resources, and the administrative and technical capability, to operate the proposed scheme, plus quality accreditation or certification for your systems and processes.
