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What specific law or regulation prohibits collections agencies from transacting through email?

April 26, 2017agencies collections email Law prohibits regulation

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What specific law or regulation prohibits collections agencies from transacting through email?

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It is my understanding that collections agencies may not receive customer dispute information via email and request information by US Mail or fax. I want to understand exactly where this law or regulation is noted by the FTC and, if possible, why email is not allowed.