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What sort of technical support do you provide for PetLinx?

April 26, 2017petlinx sort technical support

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What sort of technical support do you provide for PetLinx?

2 Answers

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A. We offer FREE support for PetLinx for two years from the time you buy PetLinx or pay to upgrade from an earlier version; other companies may force you into paying a seperate fee for support as soon as you purchase their product! If you come across an error whilst using PetLinx, first ensure you have the latest PetLinx update installed. If the problem still persists after installing the latest update, or you have a problem installing PetLinx, then you should contact us. You can do this by either using the Help ~ Technical Support menu option in the PetLinx program, or by sending an email describing the problem to our technical support team. We will send back a response as soon as possible. Email is our preferred method of communication, but you can also phone us of course, or if you have Skype you can call us for free from anywhere in the world – see our contact page for more information on how to get hold of us. Please note our free technical support does not extend to us phoning yo

0

Posted

A. We offer FREE support for PetLinx for one year from the time you buy PetLinx or pay to upgrade from an earlier version; other companies may force you into paying a seperate fee for support as soon as you purchase their product! If you come across an error whilst using PetLinx, first ensure you have the latest PetLinx update installed. If the problem still persists after installing the latest update, or you have a problem installing PetLinx, then you should contact us. You can do this by either using the Help ~ Technical Support menu option in the PetLinx program, or by sending an email describing the problem to our technical support team. We will send back a response as soon as possible. Email is our preferred method of communication, but you can also phone us of course, or if you have Skype you can call us for free from anywhere in the world – see our contact page for more information on how to get hold of us. Please note our free technical support does not extend to us phoning you