Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What sort of support services does CIL Technosoft provide?

April 26, 2017cil Services sort support technosoft

0

10 Posted

What sort of support services does CIL Technosoft provide?

1 Answer

0

10 Posted

All software solutions need adequate production support. After the delivery of a project, CIL Technosoft provides free support services for a stipulated period of time. At the conclusion of the free support period, the client is required to sign an annual maintenance contract if the client wishes to continue with those services. Support procedures, service level agreements and response times for different levels of severity are outlined in the maintenance contract.