What sort of compensation for loss, damage and delay is included?
Every service we sell has a guarantee on the delivery speed- so if we don’t get it there when we say we will, you are entitled to claim a proportion of your money back. This ranges from 25% to 100%, and you can see what the different levels are for delay by clicking on what we do. Do remember that the exact delivery speed can differ for some outlying areas, but when you enter the delivery address, the exact speed will be shown against each available service, so you know exactly what you are buying. More details can be found in our conditions of carriage For loss and damage, we include a set figure within the price you pay, depending on the service you select, and you can choose to pay additional amounts for extra cover if you are sending a particularly valuable item. See what we do for full information. Also remember that some types of goods (antiques, watches, money etc) are not covered by our compensation scheme. Visit the items that cannot be delivered by Senditnow.com page has full
