What slows down order fulfillment?
• A flood of orders within several days can prevent us from meeting our time tables. How You Can Help: If you absolutely must have your order by a specific date, please let us know when you place your order. We will do our best to expedite it. You can also choose a faster shipping option, but that alone will not let us know that you also want it expedited. This does not jeopardize fabric availability for orders that were placed earlier. • Sometimes we have less fabric than you requested. We want you to have first dibs on the last cut, so we contact you with the information and wait for your decision. • Sometimes order information including payment and/or delivery address is inaccurate. Please double-check your online entries before hitting the submit button. How You Can Help: When we contact you via phone or email, your quick response to our questions will move your order along more expeditiously. Please note that we are a Monday-Friday warehouse. When calculating how long it will take
