What skills or competencies would be required for a CSR role?
This is hard to clarify due to the diverse roles and range of disciplines involved. In 2004, the then Department for Trade and Industry (now the Department for Business Innovation and Skills) categorised the skills and competencies required into three main areas: • Business skills (including building insight, communication skills, decision making, commercial awareness, IT, innovation, strategic awareness, leadership, handling complexity and problem solving) • People skills (including adaptability and empathy, developing others, influencing without power, open minded, integrity, political awareness, self-development and learning, building partnerships, team working and questioning “business as usual”) • Technical skills (including technical expertise, understanding impacts, stakeholder dialogue, internal consultancy, selling the business case, understanding human rights and understanding sustainability).
