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What should we do when we encounter problems using weAccess?

April 26, 2017encounter problems weaccess

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What should we do when we encounter problems using weAccess?

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Try referring to the FAQs for your particular problem. You may also call the weAccess helpdesk at 405-7800 to talk to a Helpdesk Agents or call your depository branch. You may also email us at lbpweaccess@mail.landbank.com. Contact Us Let us know how we may help you. For inquiries, comments and suggestions: 1. LANDBANK weAccess/iAccess/I-Corp concerns, call 405-7800 to talk a LANDBANK Helpdesk Agent (available from 8am – 5pm during weekdays) or email us at the following email addresses: • For weAccess concerns – lbpweaccess@mail.landbank.com • For iAccess concerns – lbpiaccess@mail.landbank.com • For I-Corp concerns – lbp-icorp@mail.landbank.com 2. LANDBANK ATM concerns, call 405-7186 or 405-7296 (available 24×7) 3. LANDBANK VISA Credit Card concerns, call 405-7281 to 82 (available from 8am – 5pm during weekdays). PROCEDURE ON ACTIVE X PLUGIN INSTALLATION 1. Close all Windows until you view the desktop 2. Open an Internet Explorer Browser 3. Click Tools -> Internet Options -> Security