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What should we do if weve made a mistake with an employees payroll direct deposit to TreasuryDirect?

April 26, 2017deposit employee mistake payroll TreasuryDirect

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What should we do if weve made a mistake with an employees payroll direct deposit to TreasuryDirect?

1 Answer

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Contact the Bureau of the Public Debt for assistance at 304-480-7711, and select option 2, and then option 5 from the menus. Whenever possible, work with your employees to resolve these kinds of errors. Employees can redeem amounts from their Zero-Percent Certificate of Indebtedness and receive payment by ACH the next business day.