What should the manager do if the member of staff raises issues of mental/physical ill-health once the performance management process has started?
The Manager should look into anything the member of staff raises that they see as mitigating circumstances. If the issues raised are health related then an Occupational Health referral should be made asking specific questions around the impact of any condition on the member of staff’s ability to carry out their role and whether any adjustments are required. The department should then consider any recommendations made by Occupational Health, and if applicable how they can be accommodated incorporating them into any performance management targets being set. Further advice can sought from your HR Adviser.
