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What should the customer do if the vehicle arrives with damage?

April 26, 2017arrives customer damage vehicle

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What should the customer do if the vehicle arrives with damage?

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Make sure that you let the driver know that the damage is new and were not on original bill of loading. All damages should be marked and noted clearly and let the driver sign off on them. The next step is to contact the carrier transporting your vehicle and let them know as soon as possible. Some carriers have a day limit so make sure you do it right away.