What should staff do if a medication error occurs (eg wrong child, wrong medication, wrong dose, wrong route, wrong time)?
A medication error occurs when any discrepancy occurs in the preparation or administration of a medication. For emergency medical advice, the following steps should be followed: – Ring the POISONS INFORMATION LINE 13 11 26 – Give details of the incident and client – Act immediately upon their advice (eg call an ambulance) – Notify the child’s or student’s emergency contact person – Document your actions – Review medication management procedures at the worksite in light of the incident.