What should residential students do if they can receive calls but they cannot dial out?
Check for a Pulse/Tone (P/T) switch on the phone, your phone should be set for Tone (or T). If the switch is already on Tone then try connecting a different working phone to the outlet. If a different phone is working then the problem is with your phone. If a different working phone does not work, then call the Help Desk to report the problem.
