What should parents do if they have one of the recalled potty training seats?
Please do not return the recalled potty training seat. Working closely with the CPSC, RC2 determined that the potential safety issue can be readily corrected in the home with a transparent protective cover available free-of-charge from the company. The easily-applied protective cover is a permanent solution that eliminates a child’s access to the plaque. Please review the details of our December 6th recall notice, and then complete our online remedy process form to receive the protective cover. The company is making every effort to provide the protective covers to consumers as quickly as possible. Until the protective cover arrives, consumers should keep these items away from young children when not in use. Instructions for ordering a protective cover are available on this website by clicking here or assistance is available by calling the RC2 Consumer Care Center at (866) 725-4407 toll free.
