What should I tell an owner who calls to ask my opinion of the diagnostics or treatment plan at MVA?
Owners will often call to ask your opinion of our care because of the existing relationship they have with you and the trust they place in your opinion. We’ve discovered that in many cases owners may not communicate fully what we have explained to them. This is understandable considering the amount and complexity of information that we try to pass along. Owners may also feel more comfortable disclosing their true feelings to you as opposed to a MVA/MES doctor whom they just met. Feel free to call our doctors to get detailed information and to provide your insight on the owner’s needs. For complex questions it is best to encourage owners to direct these to the MVA/MES doctors in charge of the patient.
