What should I include in a message to CoolSavings Member Services?
Member Services are available online through these self-help pages. If you have a question that wasn’t answered here, click on the Contact Us link at the top of this page to send us a message. When you send us a message, please type a brief subject line and then enter your question or feedback. In addition: • Please make sure to include any details that you think are helpful. Be as specific as possible. • If you’re having trouble with one of our advertisers, please tell us the name of the advertiser. • If you couldn’t get a coupon to print, please tell us which coupon it was, as well as your printer’s make and model. (For more printing help, please see the “I ran into trouble printing coupons.