What should I expect from St. Petersburg Times Customer Service?
You expect responsive customer care that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you’re away, discover special promotions and notify St. Petersburg Times of any questions or comments you have. By what time should I expect the paper to be delivered? In most areas, the paper will be delivered by 6:00 AM on weekdays, 6:00 AM on Saturdays, and 7:00 AM on Sunday. Of course, we strive to maintain these guidelines as much as possible, however, there are always extenuating circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed. If you paper does not come on a scheduled delivery date, please contact St. Petersburg Times as soon as possible to receive credit. When will St. Petersburg Times home delivery start? The lead time to start delivery on a new order varies by area. In most areas, new orders begin within 3 to 5 days after the order request is received. Your expected start date will