What should I do when the county & acts dont come up yet the miles are there?
A. 1st make sure the city & state are input correctly and check spelling, 2nd you may have to enter the county manually. The mileage is provided by Milemaker and the rates are provided by SalesTools. SalesTools has 4500 major cities and their associated counties in a database that come up automatically. Other origins and destinations will not pull up an associated county so you will have to type in the county (spelled correctly) in the county field to pull up the correct rates for that county. You can look up the counties in the Milemaker program if you dont know the county spelling.