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What should I do when Kingsoft AntiVirus stops scanning at a certain file or it occupies 100% of the CPU?

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What should I do when Kingsoft AntiVirus stops scanning at a certain file or it occupies 100% of the CPU?

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Please locate the specific file when you notice that Kingsoft AntiVirus has kept scanning this file for a long time. We wish you could compress and set a password for it (123456), and then email to supportindia@kingsoft.com. If the file is under C:\Documents and Settings\User Name\Local Settings\Temp\…, or C:\Documents and Settings\User Name \Local Settings\Temporary Internet Files\…, please try the following: o Empty all temporary files (Click Start | Run, type %temp%, press enter to open the folder storing temporary files and then delete all of the files there). o Delete all of the temporary Internet files (Open Internet Explorer, select Internet Options under Tools and then delete files).

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