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What should I do when Ive purchased PowerPlugs: AntiSpam, but I receive an error message when trying to download the software?

April 26, 2017antispam download Error message PowerPlugs Software

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What should I do when Ive purchased PowerPlugs: AntiSpam, but I receive an error message when trying to download the software?

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Attempting to download through a broadband connection (i.e. cable modem or DSL), or a company network’s Internet connection, can occasionally interfere with your ability to access the FTP links (that CrystalGraphics provides in your purchase confirmation email). It may generate error messages, and perhaps restrict your ability to download the software you’ve purchased from CrystalGraphics.