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What should I do when I receive an error message trying to download the paid version of PowerPlugs: Stationery Designer?

April 26, 2017Designer download Error message paid PowerPlugs stationery version

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What should I do when I receive an error message trying to download the paid version of PowerPlugs: Stationery Designer?

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Please read and follow the suggestions posted at our Download FAQ Web page (http://www.CrystalGraphics.com/download.support.asp). Make sure you’ve followed the suggestions for setting the “passive ftp” mode in Internet Options. The majority of our customers who experience download problems are able to download once they set passive ftp mode. If you continue to have problems after following the suggestions posted the Download FAQs Web page and still cannot download the file, please contact Technical support.