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What should I do when I get a pop-up message from TrendMicro alerting me to a virus?

April 26, 2017alerting message pop-up trendmicro virus

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10 Posted

What should I do when I get a pop-up message from TrendMicro alerting me to a virus?

1 Answer

0

10 Posted

If the message states that a file or e-mail was quarantined, then click on OK. The file was quarantined and no further action is required. If the message states that the file could not be deleted by TrendMicro, then contact the Helpdesk and give the specific message.