What should I do when files build up in wt/wtspool/gateways//work directory?
Under certain circumstances, mainly nondeliverable messages, and certain processing points, files in the work directory do get “stranded”. The work directory is used to deal with temporary message building and breakdown. In most cases, what you see in the work directory are the file attachments that go with the messages that are being processed. In the case of the files that are left in the work directory, you can safely delete them. Try to remove things that are not current or close to current, as these may be things the system is currently working on. Removing things that are more than a day old is definitely safe.