What should I do if the Test passes, but I still cannot access my domain or subdomain, and I have a router?
Certain routers do not allow a machine ‘behind’ the router (i.e. on the local area network) to access itself, or to access any other machine ‘behind’ the router using a domain name. The reason for this is that the domain name refers to the external IP address of the router. So, any request is routed ‘out’ to the internet and then back ‘in’ through the external IP of the router (which is configured to forward requests to the server machine). The router gets confused by this. The solution is to use the internal IP of the server (or 127.0.0.1 if on the server machine) when accessing the domain. The internal IP can be found by rolling the mouse over the server program icon displayed in the system tray (lower right portion of the screen).
Related Questions
- What should I do if the Basic Access Test passes but I still cannot access my domain or subdomain, and I have a router?
- What should I do if the Basic Access Test passes but I still cannot access my domain or subdomain?
- I want to add a subdomain to my existing domain. Do I need to register another domain name?
