What should I do if the employee tells me to stop deductions because he/she doesn’t owe any support payments?
As the employer, you are legally required to deduct and send support payments to the Family Responsibility Office (FRO). Do not take instructions from either the employee or the employee’s lawyer. Please continue to deduct and send support payments until the FRO notifies you to stop. You can also call the Employer Hotline number shown at the top of the support deduction notice for clarification.
