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What should I do if the employee has truly submitted hours that are “under” the required hours for the pay period?

April 26, 2017employee hours pay period submitted truly

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What should I do if the employee has truly submitted hours that are “under” the required hours for the pay period?

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Make every effort to contact both the employee and the manager. As a last resort, enter the unaccounted hours in the timecard as Annual Leave on the appropriate days in the appropriate week. Enter a Comment in the Timekeeper Entry form that hours have been added per the “Under” report.