What should I do if the CERAN® cooktop breaks?
Fortunately, this hardly ever happens. As specified in the instruction manual of the respective appliance, you should contact the manufacturer’s customer service department immediately. Your specialist dealer is also a further point of contact. Under no circumstances should you continue to use the cooktop. Tip: Heavy objects such as salt shakers or glasses should be stored in a drop-resistant location. You can find the latest list of customer service points, listed by manufacturer, on our website at www.schott-ceran.de.
