What should I do if my tenant’s heating and hot water has been switched off due to a gas safety check or maintenance?
If a gas appliance has been switched off by a CORGI-registered installer it is because it is unsafe and should not be used. No matter how inconvenient the situation is for the tenant such action helps to ensure their safety. If a heating appliance has been disconnected then you must provide your tenant with emergency heating, for more information on this contact your local authority whilst arranging for appropriate remedial work by a CORGI registered installer.