What should I do if my recipient doesn receive his or her DeluxeCard prepaid card?
If the card has not arrived at the recipient’s address via U.S. Postal Service within 10 business days, please call DeluxeCard Customer Service toll free at (866) 874-9029 to verify your order. Remember to have your order number and the credit card or debit card number used to purchase the DeluxeCard prepaid card handy. Lastly, confirm that the recipient information provided is accurate.