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What should I do if my Olive 4/Olive 2 touchscreen becomes unresponsive?

April 26, 2017Olive touchscreen unresponsive

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What should I do if my Olive 4/Olive 2 touchscreen becomes unresponsive?

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If your Olive 4/Olive 2 does not respond when you use the touchscreen or navigation buttons, please do a soft reboot by holding down the Standby On/Off button for 5 seconds until the LCD screen turns white. After the system reboots, please take the following pathway from the Olive 4 main menu SETTINGS —> SYSTEMS SERVICES —> CALIBRATE TOUCHSCREEN. This will bring you to the touchscreen calibration.