What should I do if my iPhone rings while I’m already on a call using Cisco Mobile 8.0?
A. We recommend that you decline the call. When you receive an incoming call on your iPhone, the iPhone automatically disables the microphone for all other applications. As soon as the incoming call rings, your microphone is disabled in Cisco Mobile 8.0. When you decline the incoming call, your current caller can hear you again. Because the iPhone Phone app automatically takes control of the microphone, you do not have time to inform your current caller that you need to take another call. If you accept the call, Cisco Mobile 8.0 will automatically quit and save your current call, but until you disconnect the iPhone call, you will not have access to the microphone in Cisco Mobile 8.0. Tip If your company enforces the use of the Auto-Lock feature on your iPhone, which automatically locks your screen after a specified time, you will not be able to decline the call. If you drag the slider to answer the call, your Cisco Mobile 8.0 call drops. To prevent this confusion, you can disable the A
