What should I do if my hmv Gift Card is lost or stolen?
If your hmv Gift Card is lost or stolen we may be able to replace any remaining funds. Please call our Customer Service Department on 020 7467 1109, option 1 to provide the details from the receipt given when the hmv Gift Card was either purchased or redeemed. After blocking the card to ensure it can no longer be spent, we will ask you to send the receipt with brief covering letter to the following address: hmv Customer Service Film House 142 Wardour Street London W1F 8LN Please note, cards or product received at this address without previous correspondence with our customer services team may not be refunded or replaced.
